Distance contract

I am happy to see you at my webpage www.maritessmukumlietinas.lv (further in text – Internet Store). The owner of this website is Māra Kagaine (further in text – Seller), registration number 06037510619, address Prūšu street 3/2-64, Riga, Latvia, LV-1057, from one side and the person who places the order (further in text – Buyer) from other side concludes the following Contract:

1.     General terms:

-        Seller undertakes to sell and deliver to Buyer the goods according to the order of the Buyer;

-        The product description, product composition and method of delivery are indicated for each product separately. The description of the product is subject to change without notice;

-        In case the product ordered by the Buyer are not available or there are any problems with delivery, the Seller contact the Buyer within one working day;

-        Colors of the products may slightly differ from photos due to different monitor settings;

-        Product prices are shown for each product separately and are subject to change without notice;

2.     Ordering:

-        The Buyer orders the product through the website www.maritessmukumlietinas.lv, indicating the type and quantity of products to be ordered;

-        The Buyer is personally responsible for the correctness of the entered delivery data, otherwise the Seller does not guarantee the delivery of the product;

-        If the Buyer wants to make changes to the order, the Buyer undertakes to notify the Seller immediately using the e-mail [email protected] or the contact form available on the website;

-        By ordering products the Buyer confirms that he has read the product description, composition, care instructions and all other information published with he product;

-        If the Buyer has any questions or uncertainties about the product or ordering, the Buyer must contact the Seller using the e-mail [email protected] or the contact form available on the website.

3.     Payment:

-        The Buyer pays for the item by using the online payment tool in the Internet Store, provided by the payment platform makecommerce.lv (Maksekeskus AS), or choosing a transfer and by paying the invoice corresponding to the order prepared by the Seller;

-        The settlement currency of any transaction is the euro;

-        After successful ordering, the Buyer receives and order corfirmation message by e-mail. If the Buyer has chosen transfer as the payment method, then the order invoice is sent together with the order confirmation;

-        The invoice is prepared electronically and is valid without a signature;

-        Money transfer fees and commission should be covered by the Buyer.

4.     Delivery

-        Order processing takes 1-3 working days from the moment of ordering;

-        Delivery of the products takes place after successful payment and receiving of the money to the Seller’s account;

-        The Seller delivers the products to the Buyer according to the type of delivery chosen by the Buyer;

-        Delivery time depends on the type of delivery chosen;

-        The following types of delivery, costs and average delivery times are available:

                             1. Delivery in the territory of Latvia with Omniva – 3,09€ – 1-3 working days;

                             2. Delivery to adress in the territory of Latvia with Omniva courier – 7,93€ - 1-3 working days;

                             3. Local pickup in Riga, Prūšu street 3/2 – free;

-        If the Buyer wants to pick up the product in Rīga, Prūšu iela 3/2, the Buyer shall contact the Seller after product ordering, using the e-mail and agree on the date and time of receipt of the order;

-        If delivery is delayed due to the Seller, the Seller shall immediately inform the Buyer of the delay in the order;

-        The Seller does not take responsibility for the delay in delivery of the order related to the delay of the delivery provider chosen by the Buyer.

5.     Cancellations and refunds

-        The Buyer have the right to return or exchange the product within 14 calendar days from the date of receipt of the item in the following cases:

                            1. The product have not been used;

                            2. The product is not damaged;

                            3. The product is with original price tags;

-        If the Buyer wants to return the product, the Buyer must fill the Return form Atteikuma_tiesibu_veidlapa_.pdf and send it electronically to the Seller e-mail address [email protected] or by post to the address – Prūšu iela 3/2-64, Rīga, LV-1057;

-        The Buyer is obligated to return the product to the Seller within 7 calendar days of sending the letter of withdrawal;

-        The Buyer pays all costs which is related to product return;

-        The Seller shall return the money to the Buyer’s bank account within 14 calendar days of receipt of the product;

-        If there are identified defects on the product that are Sellers fault, the Seller pays all the costs related to the return or exchange of the product;

-        If the Buyer wants to exchange the product, all costs related to the re-delivery pays the Buyer;

-        The Seller reserves the right of the Buyer to refuse to exercise his right of withdrawal or to withhold a refund fee in case the product have been damaged by careless treatment of the product during use or not following instructions, if the original packaging of the product has been lost or if the packaging of the product has been significantly damaged.

6.     Data processing and privacy

-        The Seller may request the following personal data – name, surname, telephone number, e-mail adress and andress for order handiling, delivery and accounting purposes;

-        Buyer provided data is stored on the Seller web page developer, Seller personal computer and in e-mail adress [email protected];

-        The Seller transfer the necessary personal data for the execution of payments to the authorized processor Maksekeskus AS;

-        We take responsibility that Buyer private information will not be given to third parties except when requested by law enforcement authorities or for the protection of the Seller;

-        Buyer personal data is kept for 5 years;

-        The Buyer have right to access their data, correct his personal data, request the deletion of his personal data (if it is not contrary to the law), request the termination of data processing, object to the data processing as well as withdraw his consent;

7.     Final terms

-        If there are disagreements between the Buyer and the Seller, they shall be resolved by negotiation. If the dispute can not be resolved by negotiation, it shall be dealt with in accordance with the procedures provided for by the legislation of the Republic of Latvia;

-        The Seller is not responsible for non-performance of the order and other non-fulfillment of obligations if it is caused by force majeure – non-fulfillment of obligations by other persons, national emergency, terrorism or its threat, as well as environmental and climate anomalies. If such circumstances have arisen, the Seller shall endeavor to rectify the delays as soon as possible;

-        The Buyer confirms that he has read the terms of the Agreement and undertakes to comply with them;

-        The Buyer is informed that the Seller has the right to unilaterally change the terms of the Agreement at any time.